The approach we use attempts to use all possible key combinations, not actual passwords. The amount of key combinations is only 2⁴⁰ = 1099511627776, and the amount of passwords is infinite.

When you choose confidential recovery method, you don't have to send your file to us. Instead, Password Removing Utility that you download and use locally on your computer extracts and sends us data it obtains from your file. Most importantly, extracted data doesn't include the content or any other sensible information from your file.

Right after we recover your password, we will provide you with a link to our payment page. Prior to getting access to your recovered files, you will have to agree on service fees, fill out and submit the secure online form with your billing information. The files will be available for download within several minutes after your payment is received. All billing is handled by Pay On-Line! service, which is fast, easy, and completely secure! If you prefer to pay by check, cash, AmEx or use bank wire transfer - feel free to do so via ShareIt!.

Download and run the Password Removing Utility from our Download section. It will prompt you to select your password protected file. If everything is OK, the FP Info will appear in the File Password Information field.

Run the Password Removing Utility and select your password protected file. Copy the Password Key from the input field on the order status page and paste it to the Password Key field of the Password Removing Utility, then click "Save decrypted file..." button to save recovered file on your computer.